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FOR HOSTELS

Less operational noise.
More time for the people staying with you.

Reception needs speed, administration needs traceability, management needs a reliable overview. One record should serve all three.

One day, four handoffs

Information gets lost between shifts, not inside them.

Every handoff is a place where what somebody knew stops being available to the person who needs it next. These are the four that hurt.

  1. 08:30

    The morning shift inherits the night

    Who arrived late, which bed was changed at 2am, which payment was promised for today. If it lived in someone’s head, the day starts with a reconstruction.

    Lost: the context of the last twelve hours.

  2. 14:00

    A walk-in asks for three nights

    Answering means knowing the real availability of every bed, including the bunk that is out of service and the guest who is extending.

    Lost: a sale, or an overbooking.

  3. 21:40

    Late check-in with an open balance

    The person at the desk needs to know what was already paid before asking for money at the door, in front of six people waiting.

    Lost: the awkward conversation you can never take back.

  4. 02:10

    Something is agreed at the worst hour

    A late checkout, a discount, a bed swap. If it is not written where the next shift reads, it did not happen.

    Lost: the promise nobody else knew about.

Honest fit

Innaris is not for every property.

It fits if

  • You sell beds, not only rooms, and availability has to be exact.
  • More than one person touches the operation, across shifts.
  • Charges and payments are still being tracked in a spreadsheet or a notebook.
  • You want the daily operation in one place before adding anything else.

It does not fit if

  • You need channel manager and OTA distribution inside the same product.
  • You need rate management, yield rules or a booking engine today.
  • You are looking for a full accounting system rather than an operational one.

Bring us your worst week and we will walk it through the product.

A demo on your own numbers says more than any feature list: your beds, your season, your handoffs.

Book a demo